Preview. Draft scores in review. Not published, and not yet checked by a second reviewer.
Fair Robots ES

Brand · Spain · 1 robot scored

Maytronics

How Maytronics treats owners after the sale, from our assessment of its pool robot sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.

Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.

Maytronics Dolphin S2000Image: Maytronics
20.5/100

Maytronics

Dolphin S2000

Pool robots

Doesn't meet the Fair Standard

Strongest: Ownership & independence 11/20 Weakest: Cost of ownership 0/20 (not disclosed)

Reference price
999 €
Consumables a year
Not disclosed
Replacement battery
Corded
Works offline
Fully offline
Parts for 5-year-old models
Power supply and half+ of modules
Warranty vs Spain’s 3 years
Less than a year extra
Repair & parts
9.5/30
Support & warranty
0/20
Ownership & independence
11/20
Cost of ownership
0/20
Privacy & security
0/10

Where it does well

  • Parts for older models: power supply and half+ of modules
  • Without the internet: fully offline

Where it falls short or doesn’t say

  • Warranty in Spain: less than a year extra
  • Security updates promised: none stated
  • Updates for older models: no evidence
  • Local control: no local integration
  • Security practice: neither found
  • Your data: neither confirmed

Track record

Warranty in Spain

S3

Measured against Spain’s 3-year legal guarantee.

Less than a year extra

3-year warranty only matches Spain's statutory guarantee (corded, no battery).

1 source

Security updates promised

S1

A published minimum period of updates, counted from launch.

None stated

No committed update period found.

1 source

Updates for older models

S2

Whether models 2 or 4 years old got firmware in the last year.

No evidence

No evidence found of firmware updates for older Dolphin IoT models.

1 source

Parts for older models

R3

Whether parts are still sold for the brand’s model from 5 years earlier.

Power supply and half+ of modules

Maytronics' ES site shows parts with prices but no checkout ('Comprar en Tienda' store locator). Piscinas Ferromar, which states it is an official Dolphin distributor, sells S200 parts with checkout and Spanish delivery: power supply, filter basket, brushes and the motor block (one sealed unit with pump and drive motors) are in stock. The floating cable and tracks are out of stock; the mainboard is not sold separately. 5 of 8 = 62% (4 of 8 = 50% if the motor block counts once). Either way top.

7 sources

Battery

R1

Whether a replacement battery is sold, and who can fit it.

Corded

Corded robot with no battery; the power supply is a separate unit (see R2).

1 source

Without the internet

I1

What still works with no account and no connection.

Fully offline

Cleaning starts from the power-supply button and the weekly timer can be set by long press, with no app or account. The app is optional; Bluetooth works without Wi-Fi.

2 sources
  • Manufacturer Dolphin S2000 manual ES
    Enciende la fuente de alimentación. El robot funcionará hasta que finalice el ciclo de limpieza.
    Checked 2026-10-08
  • Manufacturer Dolphin S2000 manual ES
    Para activar el programa de limpieza semanal, mantén pulsado el botón de encendido hasta que parpadee dos veces.
    Checked 2026-10-08

Local control

I2

Matter, or an official local API.

No local integration

No Matter or documented local API. The app is cloud-connected (Bluetooth only via the phone app).

1 source
  • Manufacturer Dolphin S2000 manual ES
    La aplicación Maytronics MyDolphin™ Plus está conectada a la nube
    Checked 2026-10-08

Security practice

P1

A published vulnerability disclosure policy, and fixes within 90 days.

Neither found

No vulnerability disclosure policy found (no security.txt; none linked from ES support pages).

1 source

Your data

P3

In-app deletion, and no use of device data for advertising.

Neither confirmed

Deletion only by emailing [email protected] (no in-app option). Usage and cookie data are used to measure ad effectiveness. Policy last updated February 2021.

1 source

Full assessment: Dolphin S2000 · How we score