WINBOT W2S OMNI

Official replacement battery available, but fitting requires the service centre

Manual states the battery must be replaced by Ecovacs or its service agent; no battery sold to consumers. Based on standard safety wording, not an explicit service offer.

Consumables only

Only official cleaning pads found for delivery to Spain (Amazon.es); Spanish Ecovacs site has no parts shop.

Nothing orderable, or no model in the category that old

Old model: WINBOT 920 (production start 08.02.2021 per Krempl). Nothing for it is orderable to Spain through an accepted channel. On ecovacs.com/es the only WINBOT accessories are for the W1 Pro, and no accessory can be added to the cart. On Amazon.es, WINBOT 920 cleaning pads (ECOVACS brand) are sold by the third-party seller iPerGo, not ECOVACS or Amazon, so they are not counted. The WINBOT 950/930-era extension cable is sold by the third-party seller NETNBUY. Krempl's WINBOT 920 and 880 pages list only cords and springs, all 'Nicht lieferbar', and Spain delivery is unverified. 0 of 6 key modules.

None

Manual covers only pad replacement and cleaning; no repair guides for key modules found.

Neither, or not disclosed

Warranty excludes repairs by unauthorized persons; parts pairing not disclosed.

3 to 4 years

Brand policy: security updates for at least 3 years from launch for 'certain device models'; the model list is rendered by script and W2S OMNI coverage could not be confirmed.

No evidence of updates for models 2+ years old

No evidence found of firmware updates in the last 12 months for WINBOT models >= 2 years old.

Statutory guarantee only

2-year device and battery cover are within Spain's 3-year statutory guarantee.

Core function works offline once set up; app needed for maps or zones

Ecovacs states WINBOT works without Wi-Fi via power and mode buttons; app-only extra modes and troubleshooting are lost. Scheduling does not apply to window robots.

Cloud-only integrations

No Matter or local API; the official Home Assistant Ecovacs integration is cloud push and covers DEEBOT/GOAT only.

Nothing advertised at purchase sits behind a subscription

No subscription advertised; features are in the free ECOVACS HOME app.

None

None published (only an app-update commitment to 2034, not a device end-of-life commitment).

Not disclosed

No official price and replacement interval for cleaning pads, so the yearly cost can't be computed.

Over 20%, or no official battery

No official replacement battery with a sourced price.

Not disclosed

Not disclosed whether third-party pads work normally; the EU warranty excludes damage from parts or consumables not offered or recommended by Ecovacs.

One of the two

Published vulnerability handling standard and reporting channel. Fixes not consistently within 90 days of public disclosure: DEEBOT flaws shown at DEF CON (Aug 2024) still unpatched in Oct 2024 and base-station CVEs patched July 2025.

No camera; sensors are gravity/acceleration and optocoupler edge sensors; no microphone mentioned.

One of the two

In-app account cancellation is available (App account settings). But the ECOVACS HOME privacy policy uses device operational logs and work-environment maps for profiling to customise own and third-party ads, and shares data with advertising providers (opt-out only). Apple's ES privacy label also lists identifiers and usage data used for tracking/third-party advertising. Google Play's data-safety section says no data is shared, which contradicts this.