Brand · Spain · 1 robot scored
How Cecotec treats owners after the sale, from our assessment of its robot vacuum sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.
Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.
Measured against Spain’s 3-year legal guarantee.
Less than a year extra
'Garantía de 3 años para España' matches the Spanish statutory guarantee (3 years since 2022); no commercial extension or battery cover stated.
Garantía de 3 años para España.Checked 2026-10-08
A published minimum period of updates, counted from launch.
None stated
No published firmware/security update period found.
Whether models 2 or 4 years old got firmware in the last year.
No evidence
No evidence found of firmware updates for Conga models 2+ years old.
Whether parts are still sold for the brand’s model from 5 years earlier.
Battery and half+ of modules
Brand-level (Cecotec, robot-vacuum). Old model: Conga 5490, a laser-navigation vacuum-and-mop flagship presented June 2020. On cecotec.es today (2026-10-08) 7 of 11 key modules are listed InStock for it: battery (91.90 EUR, plus a bare-cell pack at 83.90), main brush, L/R drive wheels, dust-bin filter, mixed dust/water bin, mop base, and charging base. Not orderable: the side-brush pack (OutOfStock); no drive motor, bumper or mainboard is listed for this family. Share 7/11 = 64%, so top. Caveat: the older Conga 3090 (2019) does worse: its battery, side-brush pack and water tank are all OutOfStock.
hace unos días hacía lo propio con sus buques insignia al presentar los Conga 4490 y Conga 5490Checked 2026-10-08
Batería conga 5490 — 91.90 EUR — schema.org/InStockChecked 2026-10-08
Batería sin carcasa Conga 5090/5490/6090/7090 — 83.90 EUR — InStockChecked 2026-10-08
Rueda L Conga 4090/4490/4690/5090/5490/6090/7090 — 24.90 EUR — InStock (Rueda R also InStock, 24.90)Checked 2026-10-08
Cepillo central cerdas y silicona conga .../4090/4490/4690/5090/5490/6090/7090 — 20.90 EUR — InStockChecked 2026-10-08
Repuesto Deposito mixto Conga 5090/5490/6090/7090 — 34.90 EUR — InStockChecked 2026-10-08
Filtro depósito de polvo conga 5090/5490/6090/7090 — 20.90 EUR — InStockChecked 2026-10-08
Base de mopa Conga 4090/4490/4690/5090/5490/6090/7090 de Cecotec — 19.90 EUR — InStockChecked 2026-10-08
Base de carga Conga 5490 — 25.90 EUR — InStockChecked 2026-10-08
Pack Cepillos Laterales Conga Modelos .../5090/5490/6090/7090 — 20.90 EUR — schema.org/OutOfStockChecked 2026-10-08
Whether a replacement battery is sold, and who can fit it.
No official battery found
No battery for the X100 is listed in Cecotec's official parts store (507 robot-vacuum parts); the manual says only qualified persons may replace the battery.
Este aparato contiene baterías que sólo pueden ser reemplazadas por personas cualificadas.Checked 2026-10-08
Kit de accesorios para Conga X100 25,90 €Checked 2026-10-08
What still works with no account and no connection.
Not disclosed
No Cecotec statement on whether the X100 cleans or follows schedules without the app/cloud.
Matter, or an official local API.
No local integration
No Matter certificate (CSA database search for 'cecotec' returns nothing) and no documented local API or local community integration found.
A published vulnerability disclosure policy, and fixes within 90 days.
Neither found
No vulnerability disclosure policy found among Cecotec's published information pages.
In-app deletion, and no use of device data for advertising.
Not disclosed
Cecotec defers app privacy to each app developer's policy; no in-app deletion or advertising statement found.
le recomendamos que consulte la política de privacidad de cada aplicación habida cuenta que no siempre actúa CECOTEC como desarrolladorChecked 2026-10-08
