How Gardena treats owners after the sale, from our assessment of its lawn mower sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.
Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.
las piezas desgastadas y los consumibles (por ejemplo, baterías recargables) quedan excluidos de la garantía.
Checked 2026-10-08
Security updates promised
S1
A published minimum period of updates, counted from launch.
None stated
None stated. The manual only says Gardena updates firmware 'regularly'; Gardena UK lists PSTI statements for smart gateway/water products but none for SILENO mowers.
UK PSTI Statements of Compliance: 1889 Water Control Bluetooth, 19005 smart Gateway, 19031 smart Water Control, 19035, 19040, 1287
Checked 2026-10-08
Updates for older models
S2
Whether models 2 or 4 years old got firmware in the last year.
No evidence
Gardena's firmware page shows the latest bundles for older mowers dated 5/2023 (SILENO city, life, minimo) and 12/2021 (R models); SILENO pro/max last 07/2025. Only the 2025 SILENO free and 2026 sense got 2026 bundles.
(smart) SILENO max | Bundle: 5369412-06A | Release Date: 07/2025
Checked 2026-10-08
Parts for older models
R3
Whether parts are still sold for the brand’s model from 5 years earlier.
Battery and half+ of modules
GPLshop.es (Husqvarna/Gardena robotic-mower parts dealer, EUR checkout, ships to Spain) lists in-stock parts for the SILENO city 2018 model year: battery, cutting disc, cutting system, wheel motor, wheel, top cover/body, main PCB. 7 of 9 applicable modules (78%); blades not verified as listed for this model on an official channel; charging contacts not identifiable (only 'Estación de carga (lower)'). Positioning module N/A (wire-guided).
Motor 310, 315, 315X, 320 | €189.90 | en stock ... Rueda Gardena Minimo, Sileno City, Sileno Life | €34.59 | en stock
Checked 2026-10-08
Battery
R1
Whether a replacement battery is sold, and who can fit it.
You can swap it
Operator's manual gives a user procedure (six Torx 20 screws, unclip, two connectors). The original 18V 4.0Ah battery is in Gardena's Spanish parts catalogue and the genuine part is sold by a Spanish retailer (197 €).
What still works with no account and no connection.
Needs the cloud
Setup, zones and schedules need the cloud app with a Husqvarna Group account, and navigation relies on correction data delivered over mobile/Wi-Fi; 'no correction data available' is a fault state that needs the service. The keypad can start/park on the stored schedule, but positioning depends on Gardena's correction service. No subscription is needed (lifetime free SIM).
eine flächendeckende Mobilfunkabdeckung im Garten oder WLAN mit Internetzugang, GPS-Empfang ... sowie die GARDENA smart App erforderlich.
Checked 2026-10-08
Local control
I2
Matter, or an official local API.
No local integration
No Matter certification or official local API found; Gardena's API is cloud-based, and Home Assistant's local Gardena Bluetooth integration explicitly does not support mowers.
enter your Application Key and Secret ... the cloud stays as the fallback
Checked 2026-10-08
Security practice
P1
A published vulnerability disclosure policy, and fixes within 90 days.
One of the two
Husqvarna Group (GARDENA owner; the sense manual and app account are Husqvarna Group) published a product vulnerability disclosure policy with web form and productsecurity@ email, covering products developed or maintained by Husqvarna Group. No public advisories, so fix-within-90-days cannot be shown.
This policy applies to: • Products developed or maintained by Husqvarna Group
Checked 2026-10-08
Your data
P3
In-app deletion, and no use of device data for advertising.
Neither confirmed
Husqvarna Group privacy notice describes deletion on request per service (Group ID stays active), not in-app deletion; it shares pseudonymised account data with advertising partners on marketing consent and does not state that device data is excluded from advertising.
