Preview. Draft scores in review. Not published, and not yet checked by a second reviewer.
Fair Robots ES

Brand · Spain · 1 robot scored

HOBOT

How HOBOT treats owners after the sale, from our assessment of its window robot sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.

Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.

HOBOT HOBOT-2SImage: HOBOT
28.4/100

HOBOT

HOBOT-2S

Window robots

Doesn't meet the Fair Standard

Strongest: Ownership & independence 11/20 Weakest: Cost of ownership 0/20

Reference price
399 €
Consumables a year
Not disclosed
Replacement battery
Service only
Works offline
Fully offline
Parts for 5-year-old models
Battery or some modules
Warranty vs Spain’s 3 years
Less than a year extra
Repair & parts
16/30
Support & warranty
0/20
Ownership & independence
11/20
Cost of ownership
0/20
Privacy & security
1.4/10

Where it does well

  • Without the internet: fully offline

Where it falls short or doesn’t say

  • Warranty in Spain: less than a year extra
  • Security updates promised: none stated
  • Updates for older models: no evidence
  • Local control: no local integration
  • Security practice: neither found

Track record

Warranty in Spain

S3

Measured against Spain’s 3-year legal guarantee.

Less than a year extra

No commercial warranty beyond the legal guarantee found on the Spanish channel.

Security updates promised

S1

A published minimum period of updates, counted from launch.

None stated

None stated.

Updates for older models

S2

Whether models 2 or 4 years old got firmware in the last year.

No evidence

OTA updates exist but no evidence of recent updates for older models.

1 source
  • Manufacturer HOBOT-2S
    Keep up with the latest features by regularly updating HOBOT’s firmware over-the-air (OTA).
    Checked 2026-10-08

Parts for older models

R3

Whether parts are still sold for the brand’s model from 5 years earlier.

Battery or some modules

Brand-level (HOBOT, window). Old model: HOBOT-298, a square ultrasonic-spray window robot (reviewed Feb 2019). On smartbot.es (HOBOT Spain) 3 of 6 key modules are orderable and available: cleaning pads (18.89 EUR, listed as compatible with Hobot 298), safety rope (9.08 EUR, all window models) and the 24V/3A power adapter (35.45 EUR, listed as compatible with HB298). Not listed: battery, suction motor, mainboard. 3/6 = 50% reaches the share for top, but the battery is not sold, and the top level requires it, so the level is mid. Caveat: two of the three are a consumable and an accessory, and no core internal part is sold.

4 sources

Battery

R1

Whether a replacement battery is sold, and who can fit it.

Brand’s service only

UPS backup battery is replaced by retailer/authorized dealer; no battery sold to consumers.

1 source
  • Manufacturer HOBOT-2S FAQ
    If the battery cannot be fully charged ... please contact a local retailer or an authorized dealer for battery replacement.
    Checked 2026-10-08

Without the internet

I1

What still works with no account and no connection.

Fully offline

No cloud or account: one-button start, included IR remote, and an optional Bluetooth app (pairing has no account step).

2 sources
  • Manufacturer HOBOT-2S
    HOBOT can be controlled by iOS/Android devices via app connection and by the remote control included in the box.
    Checked 2026-10-08
  • Manufacturer HOBOT-2S App Instructions
    Please turn on the Bluetooth function on your smartphone. ... select your HOBOT model to start adding HOBOT.
    Checked 2026-10-08

Local control

I2

Matter, or an official local API.

No local integration

Bluetooth-only app; no Matter, documented local API or maintained smart-home integration found.

Security practice

P1

A published vulnerability disclosure policy, and fixes within 90 days.

Neither found

No vulnerability disclosure policy or security advisories found.

Your data

P3

In-app deletion, and no use of device data for advertising.

One of the two

Privacy notice lists no sharing for advertising (only consent, legal, contract, business transfer); no account is needed for the 2S app, so in-app account deletion is not applicable/documented.

1 source
  • Manufacturer HOBOT Privacy Notice
    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
    Checked 2026-10-08

Full assessment: HOBOT-2S · How we score