Preview. Draft scores in review. Not published, and not yet checked by a second reviewer.

HOBOT

HOBOT-2S

Window robots · HOBOT-2S · Reference price in Spain 399 €

28.4/100
Doesn't meet the Fair Standard
HOBOT HOBOT-2S
Image: HOBOT, from its product page

At a glance

Strongest: Ownership & independence 11/20 Weakest: Cost of ownership 0/20

Consumables a year
Not disclosed
Replacement battery
Service only
Works offline
Fully offline
Parts for 5-year-old models
Battery or some modules
Warranty vs Spain’s 3 years
Less than a year extra
Repair & parts16/30Support & warranty0/20Ownership & independence11/20Cost of ownership0/20Privacy & security1.4/10

What it costs to keep running

Not disclosedofficial consumables per year: not every core consumable has an official price and interval
Service onlybattery replaced by the brand’s service, not sold to you
6spare parts sold officially in Spain
Consumables we found
PartPriceReplace every
Pack (3 unidades) paños suaves reutilizables HOBOT-2S (pack of 3)18,89 €Not stated

No official price and replacement interval for cleaning pads.

Official prices in Spain at the manufacturer’s recommended replacement intervals. Reference price: the Spanish or EU launch price where we could source it, otherwise the current list price. Compare running costs.

Repair & parts 16/30

R1 Battery replacement

5/8

Official replacement battery available, but fitting requires the service centre

UPS backup battery is replaced by retailer/authorized dealer; no battery sold to consumers.

1 source
  • Manufacturer HOBOT-2S FAQ
    If the battery cannot be fully charged ... please contact a local retailer or an authorized dealer for battery replacement.
    Checked 2026-10-08

R2 Spare parts catalogue

5/8

At least 50% of key modules sold through official channels

3 of 6 window key modules officially sold in Spain (cleaning pads, safety rope, power adapter), plus water tank and ultrasonic nozzle; no battery, suction motor or mainboard.

1 source

R3 Parts in practice

3/5

The battery, or at least a quarter of key modules including a hardware module, orderable for such a model

Brand-level (HOBOT, window). Old model: HOBOT-298, a square ultrasonic-spray window robot (reviewed Feb 2019). On smartbot.es (HOBOT Spain) 3 of 6 key modules are orderable and available: cleaning pads (18.89 EUR, listed as compatible with Hobot 298), safety rope (9.08 EUR, all window models) and the 24V/3A power adapter (35.45 EUR, listed as compatible with HB298). Not listed: battery, suction motor, mainboard. 3/6 = 50% reaches the share for top, but the battery is not sold, and the top level requires it, so the level is mid. Caveat: two of the three are a consumable and an accessory, and no core internal part is sold.

4 sources

R4 Repair information

3/5

Partial (e.g. videos for some parts only)

Official step-by-step guides (with video) for replacing the water tank and ultrasonic spray nozzle; nothing for battery, motor or mainboard.

1 source
  • Manufacturer HOBOT-2S Cleaning & Maintenance
    Replace the water tank. Remove the screws with a Phillips screwdriver. ... Replace the ultrasonic spray nozzle. Watch video demonstration
    Checked 2026-10-08

R5 Independent repair

0/4

Not disclosed

Support & warranty 0/20

S1 Committed update period

0/8

None stated

None stated.

S2 Update track record

0/6

No evidence of updates for models 2+ years old

OTA updates exist but no evidence of recent updates for older models.

1 source
  • Manufacturer HOBOT-2S
    Keep up with the latest features by regularly updating HOBOT’s firmware over-the-air (OTA).
    Checked 2026-10-08

S3 Warranty beyond the statutory guarantee

0/6

Statutory guarantee only

No commercial warranty beyond the legal guarantee found on the Spanish channel.

Ownership & independence 11/20

I1 Works without the manufacturer's cloud

8/8

All core functions work with no account and no internet

No cloud or account: one-button start, included IR remote, and an optional Bluetooth app (pairing has no account step).

2 sources
  • Manufacturer HOBOT-2S
    HOBOT can be controlled by iOS/Android devices via app connection and by the remote control included in the box.
    Checked 2026-10-08
  • Manufacturer HOBOT-2S App Instructions
    Please turn on the Bluetooth function on your smartphone. ... select your HOBOT model to start adding HOBOT.
    Checked 2026-10-08

I2 Local control

0/6

Cloud-only integrations

Bluetooth-only app; no Matter, documented local API or maintained smart-home integration found.

I3 No subscription for core features

3/3

Nothing advertised at purchase sits behind a subscription

No subscription or cloud service advertised.

1 source
  • Manufacturer HOBOT-2S
    Smartphone Control Remote Control ... Voice Prompt ... Creative Voice ... OTA Firmware Update & Cleaning Reminder (no subscription mentioned)
    Checked 2026-10-08

I4 End-of-life commitment

0/3

None

No published commitment (though the product has no cloud dependency).

Cost of ownership 0/20

C1 Consumables per year

0/8

Not disclosed

No official price and replacement interval for cleaning pads, so the yearly cost can't be computed.

1 source

C2 Battery replacement price

0/6

Over 20%, or no official battery

No official replacement battery with a sourced price.

C3 Open consumables

0/6

Not disclosed

Privacy & security 1.4/10

P1 Security practice

0/4

Neither

No vulnerability disclosure policy or security advisories found.

P2 Camera and microphone data

N/A

No camera; no microphone on the robot (Creative Voice records via the phone).

1 source
  • Manufacturer HOBOT Privacy Notice
    We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, microphone, storage
    Checked 2026-10-08

P3 Data control

1/3

One of the two

Privacy notice lists no sharing for advertising (only consent, legal, contract, business transfer); no account is needed for the 2S app, so in-app account deletion is not applicable/documented.

1 source
  • Manufacturer HOBOT Privacy Notice
    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
    Checked 2026-10-08