How iRobot treats owners after the sale, from our assessment of its robot vacuum sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.
Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.
The commercial limited warranty in Spain is 2 years and excludes batteries and consumables. Spain's statutory guarantee is 3 years for goods bought after 2022-01-01, so nothing goes beyond the legal minimum. The Picea acquisition announcements say nothing about warranties.
Notificaremos a los clientes al menos 6 meses antes de la finalización de la asistencia de seguridad de software
Checked 2026-10-08
Updates for older models
S2
Whether models 2 or 4 years old got firmware in the last year.
No evidence
IRobot's own release notes, checked 2026-10-08, show no robot firmware for any model at least 2 years old in the last 12 months. Latest entries: j series 24.29.6 (2025-03-19), Combo 10 Max 1.12.11 (2025-05-14), i series 2023, s series 2022. Newer 2026 entries are for the 200/2000 series, first released 2025, and for the iRobot Home app, which is not firmware.
Whether parts are still sold for the brand’s model from 5 years earlier.
Battery or some modules
Old model: Roomba i7+ with Clean Base (US Sept 2018, EU Q1 2019). It had no mop, so mop_module is N/A and there are 10 applicable modules. irobot.es sells, in stock: left/right wheel modules (EUR 29.99 each, i-series bought before 15 Jul 2024), main rubber brushes (EUR 34.99), side-brush module (EUR 14.99) and filters (EUR 29.99). The i/j/e lithium battery (EUR 119.99) and the washable bin for e-series/i7 (EUR 19.99) are listed but unavailable. Clean Base bags (EUR 19.99) are a dock consumable and are not counted as dock_parts. No bumper or mainboard is listed. 4 of 10 modules (40%) gives mid. If Clean Base bags counted as dock_parts it would be 5 of 10 (top).
The Roomba i7+ starts shipping in the U.S. and Canada on 12 September
Checked 2026-10-08
Battery
R1
Whether a replacement battery is sold, and who can fit it.
No official battery found
No official battery for the Plus 515 is listed on irobot.es: a search for 'batería' returns only batteries for older Roomba/Braava lines. No iRobot document on whether the user can replace the battery was found. Not disclosed.
What still works with no account and no connection.
Partly offline
IRobot's EU Data Act statement says that without an account the robot can still clean, return to the dock and spot-clean from its buttons. The app needs an iRobot account and the cloud, and offline scheduled cleaning is not documented. After the Picea takeover iRobot said it anticipated no disruption to app functionality, but made no long-term cloud commitment.
potrà soltanto eseguire le funzioni di pulizia, ritorno alla base di ricarica e pulizia localizzata (azioni che possono essere attivate direttamente dal robot)
no anticipated disruption to its app functionality, customer programs, global partners
Checked 2026-10-08
Local control
I2
Matter, or an official local API.
No local integration
No Matter certificate for the Plus 515 was found in the CSA database; only Roomba Mini and 2025 models such as the 505 and 705 appear. The Home Assistant integration (local) does not work with the newer generation. Community reports say these models are cloud-only, with no local MQTT. The only community client found, roombapy-prime, is cloud-based.
It doesn't speak local MQTT with a blid/password at all ... it's cloud-only, different auth, different everything under the hood.
Checked 2026-10-08
Security practice
P1
A published vulnerability disclosure policy, and fixes within 90 days.
One of the two
Published disclosure channel: a Bugcrowd bounty program plus a contact form, with a stated aim of mitigating within 90 days. No evidence of shipped fixes within 90 days of public disclosure was found.
In-app deletion, and no use of device data for advertising.
One of the two
Account and data deletion is available in-app (Account > kebab menu > 'Elimina account', done within 30 days). The privacy policy could not be retrieved (irobot.es privacy-policy returned HTTP 500; about.irobot.com renders in JavaScript only), so 'no sharing of device data for advertising' is not confirmed. After the acquisition, data governance for US and 'other global' data sits with iRobot Safe Corporation, a US entity.