Preview. Draft scores in review. Not published, and not yet checked by a second reviewer.

Brand · Spain · 1 robot scored

Segway Navimow

How Segway Navimow treats owners after the sale, from our assessment of its lawn mower sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.

Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.

Segway Navimow i205 AWDImage: Segway Navimow
29/100

Segway Navimow

i205 AWD

Lawn mowers

Doesn't meet the Fair StandardNo replacement battery in Spain

Strongest: Support & warranty 11/20 Weakest: Ownership & independence 2/20

Reference price
949 €
Consumables a year
83 €
Replacement battery
Not sold
Works offline
Offline use unconfirmed
Parts for 5-year-old models
No model that old yet
Warranty vs Spain’s 3 years
Less than a year extra
Repair & parts
5/30
Support & warranty
11/20
Ownership & independence
2/20
Cost of ownership
8/20
Privacy & security
3/10

Where it does well

  • Security updates promised: 5 years or more (model unconfirmed)

Where it falls short or doesn’t say

  • Warranty in Spain: less than a year extra
  • Parts for older models: no model that old yet
  • Battery: no official battery found
  • Local control: no local integration

Track record

Warranty in Spain

S3

Measured against Spain’s 3-year legal guarantee.

Less than a year extra

3-year device warranty only matches Spain's statutory guarantee; battery 2 years.

2 sources

Security updates promised

S1

A published minimum period of updates, counted from launch.

5 years or more (model unconfirmed)

Segway-Ninebot's CRA product-security page commits to a support period (security updates) of at least 5 years for Navimow products; the i205 AWD's own end date could not be matched in the model table, and Amazon.es lists the guaranteed-update date as unknown.

2 sources

Updates for older models

S2

Whether models 2 or 4 years old got firmware in the last year.

2-year-old models updated

The i1 series (introduced Feb 2024, >2 years ago) received firmware V4.3.0 in Aug 2026. For the 2022 H series the latest note found (V3.2) is undated, so a >=4-year update within the last 12 months is not proven.

3 sources

Parts for older models

R3

Whether parts are still sold for the brand’s model from 5 years earlier.

No model that old yet

Brand has no robot mower launched by 2021-10: Segway Navimow was set up as a subsidiary in 2021 and launched its first product, the H Series, in September 2022 (Navimow's own milestones page). R3 = none by definition.

1 source

Battery

R1

Whether a replacement battery is sold, and who can fit it.

No official battery found

No official replacement battery for the i2 AWD is sold for delivery to Spain. The manual describes a screw-and-connector swap but also tells users to have a professional technician replace the battery; brand FAQ warns DIY replacement may void warranty.

3 sources

Without the internet

I1

What still works with no account and no connection.

Offline use unconfirmed

An app account is needed to activate. Default positioning (Network RTK) depends on correction data over the mobile network, but a Local RTK mode with the in-box GNSS antenna exists, and Navimow lists only remote control/monitoring/OTA as internet functions. Offline scheduled mowing is therefore plausible only after setup and in Local RTK mode; no explicit official offline statement found.

4 sources

Local control

I2

Matter, or an official local API.

No local integration

Not Matter certified; integrations are Alexa/Google/Hornbach (cloud) and an official Home Assistant integration (segwaynavimow/NavimowHA) that is cloud_polling via Navimow's OpenAPI/MQTT. No local API.

2 sources

Security practice

P1

A published vulnerability disclosure policy, and fixes within 90 days.

One of the two

Segway-Ninebot publishes a Coordinated Vulnerability Disclosure policy (effective 2026-09-01, PSIRT, [email protected]) covering Navimow; no security advisories published, so fix timing within 90 days is not evidenced.

1 source
  • Manufacturer statement Segway-Ninebot Product Security (CRA)
    Coordinated Vulnerability Disclosure Policy Version 1.0 · Effective 2026-09-01 · Maintained by the Segway-Ninebot PSIRT
    Checked 2026-10-08

Your data

P3

In-app deletion, and no use of device data for advertising.

One of the two

User data can be deleted in-app when unbinding and the Data Act notice refers to users deleting their app account; but the privacy policy says personal information is sold/shared for cross-context behavioural advertising (Advertising Partners receive device information).

3 sources