How Segway Navimow treats owners after the sale, from our assessment of its lawn mower sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.
Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.
A published minimum period of updates, counted from launch.
5 years or more (model unconfirmed)
Segway-Ninebot's CRA product-security page commits to a support period (security updates) of at least 5 years for Navimow products; the i205 AWD's own end date could not be matched in the model table, and Amazon.es lists the guaranteed-update date as unknown.
Actualizaciones de software garantizadas hasta : desconocido
Checked 2026-10-08
Updates for older models
S2
Whether models 2 or 4 years old got firmware in the last year.
2-year-old models updated
The i1 series (introduced Feb 2024, >2 years ago) received firmware V4.3.0 in Aug 2026. For the 2022 H series the latest note found (V3.2) is undated, so a >=4-year update within the last 12 months is not proven.
Whether parts are still sold for the brand’s model from 5 years earlier.
No model that old yet
Brand has no robot mower launched by 2021-10: Segway Navimow was set up as a subsidiary in 2021 and launched its first product, the H Series, in September 2022 (Navimow's own milestones page). R3 = none by definition.
2022 In September, Segway Navimow officially launched its first product, the H Series
Checked 2026-10-08
Battery
R1
Whether a replacement battery is sold, and who can fit it.
No official battery found
No official replacement battery for the i2 AWD is sold for delivery to Spain. The manual describes a screw-and-connector swap but also tells users to have a professional technician replace the battery; brand FAQ warns DIY replacement may void warranty.
We recommend not replacing the battery yourself, as this could void the mower's warranty.
Checked 2026-10-08
Without the internet
I1
What still works with no account and no connection.
Offline use unconfirmed
An app account is needed to activate. Default positioning (Network RTK) depends on correction data over the mobile network, but a Local RTK mode with the in-box GNSS antenna exists, and Navimow lists only remote control/monitoring/OTA as internet functions. Offline scheduled mowing is therefore plausible only after setup and in Local RTK mode; no explicit official offline statement found.
You can switch between the Network RTK mode and the Local RTK mode as your positioning data source
Checked 2026-10-08
Local control
I2
Matter, or an official local API.
No local integration
Not Matter certified; integrations are Alexa/Google/Hornbach (cloud) and an official Home Assistant integration (segwaynavimow/NavimowHA) that is cloud_polling via Navimow's OpenAPI/MQTT. No local API.
A published vulnerability disclosure policy, and fixes within 90 days.
One of the two
Segway-Ninebot publishes a Coordinated Vulnerability Disclosure policy (effective 2026-09-01, PSIRT, [email protected]) covering Navimow; no security advisories published, so fix timing within 90 days is not evidenced.
Coordinated Vulnerability Disclosure Policy Version 1.0 · Effective 2026-09-01 · Maintained by the Segway-Ninebot PSIRT
Checked 2026-10-08
Your data
P3
In-app deletion, and no use of device data for advertising.
One of the two
User data can be deleted in-app when unbinding and the Data Act notice refers to users deleting their app account; but the privacy policy says personal information is sold/shared for cross-context behavioural advertising (Advertising Partners receive device information).