How Worx treats owners after the sale, from our assessment of its lawn mower sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.
Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.
Los paquetes de baterías están garantizados por un período de 1 año, independientemente del registro en línea.
Checked 2026-10-08
Security updates promised
S1
A published minimum period of updates, counted from launch.
5 years or more
Positec's official product-security page lists Vision Cloud (incl. WR308E) with launch 2026-04-01 and security-update support until 2031-04-01, i.e. 5 years from launch.
We will maintain security updates for some device models for at least 3 years from the date of release.
Checked 2026-10-08
Updates for older models
S2
Whether models 2 or 4 years old got firmware in the last year.
Not disclosed
Worx publishes no firmware changelog or release dates. The ES Landroid support page only points to the account portal for updates; the Worx wiki firmware pages for 2019/2020 M/L models now return 404. Searches and the Home Assistant landroid_cloud tracker showed firmware versions (e.g. WR111MI on 5.25.0+1) but no release dates, so no evidence that models launched 4+ or 2+ years ago got an update in the last 12 months.
Whether parts are still sold for the brand’s model from 5 years earlier.
Battery or some modules
On worx-parts.eu (Worx original-parts shop, ships to Spain for 12.95 EUR) the 2019 Landroid M700 WR142E has add-to-cart for cutting disc set, blades, rear (drive) wheel, top cover and complete charging station: 5 of 9 applicable modules (56%). Battery has no delivery date; drive motor, cutting motor set and main board are listed but 'cannot be ordered' (repair via authorised workshop only). Positioning module N/A (wire-guided). Half or more of the key modules are orderable, but not the battery, which the top level requires, so the level is mid.
Whether a replacement battery is sold, and who can fit it.
You can swap it
The battery is a standard 20V PowerShare pack in a slot under a cover. The manual has users remove it themselves, no tools needed. Official replacement batteries are sold for delivery to Spain.
What still works with no account and no connection.
Not disclosed
Setup needs a Worx account and mapping is done in the app. RTK positioning uses corrections streamed from Worx's cloud. Worx publishes nothing on whether scheduled mowing continues without internet or the cloud.
the mower receives real-time correction data from the cloud.
Checked 2026-10-08
Local control
I2
Matter, or an official local API.
No local integration
No Matter support or official local API found. The maintained Home Assistant integration (landroid_cloud) works through the Worx cloud, and zones and schedules are read-only for Vision models.
This is a Home Assistant integration for cloud-connected Landroid mowers.
Checked 2026-10-08
Security practice
P1
A published vulnerability disclosure policy, and fixes within 90 days.
One of the two
Positec publishes a vulnerability disclosure policy with a PGP-encrypted report channel and target fix times. No public Landroid vulnerability disclosure was found, so there is no fix-within-90-days record. Positec also threatens legal action over unauthorised public disclosure.
Information on how to report security questions, issues or possible incidents to the Product Security Team can be found here: https://security.positecgroup.com
Checked 2026-10-08
Your data
P3
In-app deletion, and no use of device data for advertising.
Neither confirmed
Data and account deletion is by email request, not in-app. Product data may be used for advertising, and personal usage data may go to marketing agencies with consent.
