Brand · Spain · 1 robot scored
How Xiaomi treats owners after the sale, from our assessment of its robot vacuum sold in Spain: warranty, updates, parts for older models, independence from its cloud, and privacy.
Draft scores, in review: not yet checked by a second reviewer. Manufacturers can raise a score by publishing the missing information.
Nothing at full marks yet.
Measured against Spain’s 3-year legal guarantee.
Less than a year extra
Only the statutory guarantee: in Spain Xiaomi gives the legal 3 years (Spanish law since 2022); no commercial extension or battery-specific cover.
este derecho tiene una vigencia mínima de tres (3) años a partir de la fecha de entregaChecked 2026-10-08
A published minimum period of updates, counted from launch.
Under 3 years
Xiaomi's IoT policy commits to security updates for at least 2 years from launch (some models longer, not guaranteed).
We will maintain the security updates for at least 2 years from the launch day of certain device models.Checked 2026-10-08
Whether models 2 or 4 years old got firmware in the last year.
No evidence
No evidence found of firmware updates in the last 12 months for Xiaomi robot vacuums launched 2+ years ago (the IoT support list loads dynamically and could not be read).
Security updates for Mi Robot Vaccum-Mop2 will be provided up to 31 Jan 2024Checked 2026-10-08
Whether parts are still sold for the brand’s model from 5 years earlier.
Wear parts only
Old model: Mi Robot Vacuum-Mop P (LDS + mop; India crowdfunding launch Apr 2020). We rejected the closer Mi Robot Vacuum-Mop 2 Pro because its EU launch was March 2022. mi.com/es (store search API, is_sale = 1, has_store = 1) sells only one Mop P part: the 'Mop P / 2 Pro / 2 Lite / 2S Filter' (EUR 14.99). No Mop P battery, brush, wheel, bin or other module is listed. That is 1 of 11 key modules, and it is a consumable, so low. For the older 1C-generation 'Mi Robot Vacuum-Mop' line, mi.com/es lists a main brush, brush cover and mop pad in stock and the side brush out of stock. That is also consumables only.
Xiaomi Robot Vacuum-Mop P / 2 Pro / 2 Lite / 2S FilterChecked 2026-10-08
Xiaomi India has launched the Mi Robot Vacuum Mop-P smart home cleaner on its crowdfunding website.Checked 2026-10-08
Whether a replacement battery is sold, and who can fit it.
No official battery found
No official replacement battery is sold in Spain and no third-party battery for the OV31GL was found. The manual only describes battery removal (5 screws) for disposal and tells users not to repair the battery.
Do not attempt to disassemble, repair, or modify the battery or omni station on your own.Checked 2026-10-08
Xiaomi Vacuum Cleaner G9 Plus Battery PackChecked 2026-10-08
What still works with no account and no connection.
Partly offline
Setup needs the Xiaomi Home app/account; Xiaomi states its robot keeps cleaning if it goes offline (FAQ for the sister 5 Pro) and the robot has a start button. Offline scheduling not confirmed.
If the robot vacuum goes offline while cleaning, it will continue to work properly.Checked 2026-10-08
use the app or press the button on the robot vacuum to start cleaningChecked 2026-10-08
Matter, or an official local API.
No local integration
No Matter certificate (CSA database has no Xiaomi robot vacuum). Official Home Assistant integration routes commands through Xiaomi Cloud outside mainland China; the community local integration does not list OV31GL.
Xiaomi central hub gateway is only available in mainland China.Checked 2026-10-08
A published vulnerability disclosure policy, and fixes within 90 days.
One of the two
Published vulnerability reporting process (Security Center, HackerOne, [email protected]); no evidence found of robot-vacuum fixes shipped within 90 days of disclosure.
You can report vulnerabilities through Xiaomi Security Center, Hackerone vulnerability platform, or via email.Checked 2026-10-08
In-app deletion, and no use of device data for advertising.
One of the two
In-app path deletes personal data on Xiaomi servers (revoke privacy consent); no statement found ruling out device data use for advertising.
Xiaomi/Mi Home - Profile - Settings - Legal Information & Privacy Management - Revoke consent to the Privacy PolicyChecked 2026-10-08
