No official price and replacement interval for mop.
Official prices in Spain at the manufacturer’s recommended replacement intervals. Reference price: the Spanish or EU launch price where we could source it, otherwise the current list price. Compare running costs.
Repair & parts 7/30
R1 Battery replacement
5/8
Official replacement battery available, but fitting requires the service centre
Battery is not user-replaceable; SwitchBot replaces it (free in warranty, paid afterwards) via after-sales service. No battery sold to consumers.
If the warranty period has expired, we will replace the batteries for a fee ... Please do not replace the battery on your own.
Checked 2026-10-08
R2 Spare parts catalogue
2/8
Consumables only
Official EU store sells only consumables for the K11+ (main brush, side brush, filter, dust bag, mop cloth, 1-year kit). No battery, wheels, motor, bumper, dust bin or mainboard listed.
K Series Main Brush 14.99; K Series Side Brush 11.99; K Series Dustbin Filter 11.99; K Series Dust Bag 19.99; K Series Mopping Cloth 24.99
Checked 2026-10-08
R3 Parts in practice
0/5
Nothing orderable, or no model in the category that old
SwitchBot had no robot vacuum launched by 2021-10. Its earliest robot vacuum we found is the S1, released in Japan on 6 June 2022. Before that, SwitchBot was known for its Bot and Lock devices. No old model exists to test, so none.
The period of software update support is 2 years, see the table below for details.
Checked 2026-10-08
S2 Update track record
0/6
No evidence of updates for models 2+ years old
No evidence found of firmware updates in the last 12 months for SwitchBot vacuums launched >= 2 years ago; SwitchBot publishes no firmware changelog, and its own table ends S10 (launched 2023-10) update support on 2025-12-31.
We will undertake the responsibility of replacing the battery should it become defective within the two-year warranty period
Checked 2026-10-08
Ownership & independence 11/20
I1 Works without the manufacturer's cloud
2/8
Account required for setup; runs offline afterwards
Robot cleans on demand via the body button without Wi-Fi/account, but schedules and maps need Wi-Fi + SwitchBot app; no evidence schedules run offline. It falls between two levels; we scored the lower one.
You can perform basic vacuuming functions by pressing the charge/clean button ... However, connecting to Wi-Fi using SwitchBot App enables ... Schedule and Map.
Checked 2026-10-08
I2 Local control
6/6
Matter certified, or an official documented local API
Matter certified (CSA, Matter 1.4, Wi-Fi), native without hub.
If the warranty period has expired, we will replace the batteries for a fee, please contact our after-sales service team
Checked 2026-10-08
C3 Open consumables
0/6
Not disclosed
Not disclosed whether third-party consumables work; no manufacturer or independent test evidence found.
Privacy & security 4.3/10
P1 Security practice
2/4
One of the two
Published VDP ([email protected], fix targets by severity). 90-day fix record mixed: JVN-coordinated app CVE-2025-53649 fixed at disclosure, but NVD lists critical CVE-2024-48786 (app 5.0.4) with no vendor fix reference.
An issue in SWITCHBOT INC SwitchBot (com.theswitchbot.switchbot) 5.0.4 allows a remote attacker to obtain sensitive information via the firmware update process.
Checked 2026-10-08
P2 Camera and microphone data
N/A
No camera (LDS LiDAR + PSD sensors) and no microphone.
the K11+ robot vacuum with self-emptying uses advanced LDS LiDAR to map your home ... With PSD side sensors
Checked 2026-10-08
P3 Data control
1/3
One of the two
In-app account deletion exists. Privacy policy says no sale and no disclosure for third-party direct marketing without consent, but allows third-party ad cookies/beacons; device-data ad sharing not clearly excluded.
