Saros 20

Not replaceable, or not disclosed

No official Saros 20 battery is sold on the Roborock ES, FR, DE or US stores; the only batteries listed are for H60 handhelds. The manual shows screw-cover battery removal, but only for disposal. No third-party battery listing found.

Consumables only

Officially sold for delivery to Spain: main brush, side brush, filter, plus mop pads, dust bags and a main brush cover (3/11 key modules, all consumables). No battery, wheel module, drive motor, bumper, dust bin, dock parts or mainboard are listed.

Wear parts or consumables only

Old model: Roborock S7 (CES Jan 2021, EU sales Q2 2021). On es.roborock.com (all 200 catalogue products checked via the store's product feed, 2026-10-08) the only S7-compatible items are the main brush (EUR 22.99, in stock) and VibraRise mop cloths (EUR 19.99, consumable). No S7 battery, side brush, filter, wheel, motor, bumper, bin, dock part or mainboard is listed. 1 of 11 applicable modules (9%), and only wear parts, so consumables only. Amazon.es S7 brush/filter listings found were sold by third-party sellers (AS-Discount), not Roborock, so not counted.

Partial (e.g. videos for some parts only)

The official user manual has step-by-step instructions for the user-replaceable parts (brushes, filter, mops, dust bag, omni wheel) and for battery removal (for disposal only). No service manual or repair guides exist for motors, wheel modules, bumper or mainboard.

Neither, or not disclosed

The Spanish warranty excludes service by anyone other than Roborock or an authorised provider, and excludes unauthorised repairs. Whether parts are paired or serialised is not disclosed.

Stated, under 3 years

Roborock's software security support policy gives a minimum of 2 years. For type RRE0CPS (Saros 20) it lists launch on 1 Mar 2026 and end of security updates on 1 Mar 2028, which is under 3 years.

No evidence of updates for models 2+ years old

No evidence found of a firmware update since Oct 2025 for Roborock vacuum models launched 2 or more years ago. The last documented wide update for older models was the April 2025 Matter firmware (S8 MaxV Ultra, Qrevo Curv). Robotinfo.dev firmware logs for S7, S8 and Qrevo end in 2022–2024. Roborock's own support policy lists security support ending 2025–2026 for 2023–2024 models.

Statutory guarantee only

3-year device warranty only matches Spain's 3-year statutory guarantee; battery not explicitly covered.

Account required for setup; runs offline afterwards

Cleaning starts from the robot's own buttons without the app, but no Roborock document states that scheduled cleaning runs without the cloud (the manual only shows schedules are cleared by a reset); maps, zones and setup need the app and an account. Proposed mid lowered to low pending explicit evidence.

Matter certified, or an official documented local API

Roborock's Spanish product page states Matter support for Saros 20, and Roborock vacuum families are Matter-certified in the CSA database (latest family certified 12/2025). Home Assistant's Roborock integration also talks to the robot locally after a cloud-based setup.

Nothing advertised at purchase sits behind a subscription

No subscription is advertised for any Saros 20 feature. The Roborock app is listed as free with no in-app purchases.

Not disclosed

No published commitment that the device keeps working if Roborock's cloud shuts down. Matter offers some partial local control, but that is not a commitment.

Not disclosed

No official price and replacement interval for dust bag, so the yearly cost can't be computed.

Over 20%, or no official battery

No official replacement battery with a sourced price.

They work, but with warnings or reduced function

No chip, DRM or firmware check on bags, filters or brushes was found, and third-party Saros-compatible bags and kits are widely sold. Roborock warns against non-approved accessories: the warranty excludes damage from them, and the manual says to use only Roborock-recommended cleaning solution.

One of the two

Roborock publishes a vulnerability disclosure policy ([email protected]; reply within 10 working days, triage within 30). No public evidence was found of fixes shipped within 90 days of public disclosure.

Processed on the device; not uploaded by default

Roborock says AI obstacle recognition runs on the device and obstacle photos are stored encrypted on the robot, not in the cloud. Voice commands are processed on-device on most models. Video calls are off by default and need a physical button press to enable.

One of the two

No sharing for advertising is shown: Google Play reports no data shared with third parties, and Apple shows no 'Data Used to Track You'. Full data deletion is by request ([email protected] or the developer's request path); in-app account deletion was not verified.